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12 min read

A Playbook for B2B Customer Support in Slack Shared Channels

By Robbie Mitchell on Mar 28, 2018 12:01:00 PM

Topics: Slack
6 min read

How Successful Teams Scale Customer Relationships on Slack

By Robbie Mitchell on Feb 6, 2018 12:07:00 PM

 

Photo by John Schnobrich on  Unsplash

Open the floodgates!

Topics: Customer Support Slack
5 min read

Team Chat is Taking Over B2B Customer Relationships

By George Davis on Jan 26, 2018 7:58:00 PM

Topics: Customer Success Customer Support Customer Experience Slack
8 min read

Simon Data Uses Slack with Every Customer. Here’s How.

By Robbie Mitchell on Nov 7, 2017 12:17:00 PM

Topics: Case Study Slack
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