Data is growing by leaps and bounds, the convergence of extremely large data sets both structured and unstructured define Big Data. The increasing awareness of the Internet of Things (IoT) devices among organizations and volume, variety, velocity and veracity at which data is generated have caught the attention of the enterprise in a bid to enhance digital technologies and guide digital transformation.

New York startup Frame AI raised $6.3 million in Series A funding to help companies engage more efficiently with their customers using artificial intelligence and machine learning.

73% of all people point to customer experience (CX) as a determining factor in their purchasing decision. Frame AI challenges the status quo through its Voice-of-Customer data platform that helps companies identify, prioritize, and take proactive action to address drivers of customer experience, in real-time and across all channels.

Frame AI, a New York City startup that uses artificial intelligence and machine learning to help companies understand their customers better across multiple channels, announced a $6.3 million Series A investment today.