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Infographic: 5 Things To Know About Voice of Customer in 2021

Voice of Customer is nothing new. But between rising customer expectations, and as a result, the rise of CX as today’s competitive frontier, and advances in technology, organizations are rethinking their approach. To understand what’s changing and why we combined findings across the year of customer voice data and a survey of CX professionals. Check out our infographic that highlights the top five things to know about VoC in 2021. 

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Frame AI

Written by Frame AI