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George Davis

George Davis

Recent posts by George Davis

5 min read

Team Chat is Taking Over B2B Customer Relationships

By George Davis on Jan 26, 2018 7:58:00 PM

Topics: Customer Success Customer Support Customer Experience Slack
6 min read

Why Customer Collaboration is the New Secret to Customer Success

By George Davis on Sep 13, 2017 12:22:00 PM

Customer Success has become one of the first functions at successful SaaS businesses because trial and churn dynamics impact the bottom line so dramatically. Recurring revenue from monthly subscriptions provides more predictable growth — but only if it recurs and expands.

Topics: Customer Success Customer Support